Privacy Policy

Information We Collect

We collect the following types of information:

• Account Information: When you create an account, we collect your email address and username.
• Activity Data: Information about how you use the App, including restaurants you view, perks you redeem, restaurants you save, and booking links you tap.
• Search Terms: The words you type into the App's restaurant search and how many restaurants matched. Search terms are stored without your name, email or account ID, and are used only to understand which restaurants, cuisines and neighborhoods members are looking for.
• Creator Codes: If you enter a creator code when you sign up, we record which code you used so we can credit the creator who referred you.
• Location Data: If you grant permission, the App uses your device location to show nearby restaurants and sort them by distance. Your location is used only on your device; we do not receive or store it. You may deny location access without affecting core app functionality.
• Device Data: If you enable push notifications, we store your device push notification token to send you updates about new restaurants, savings milestones, and membership news.
• Usage Data: Information about how you interact with the App, including the screens you visit and features you use.
• Purchase Information: Your Community Pass subscription status and purchase history, provided by Apple through our subscription service provider, RevenueCat. We never receive your payment card details.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Local Plate membership service
• Create and manage your account
• Track perk redemptions and savings history
• Send push notifications about new restaurants, events, and savings milestones
• Send you promotional emails and notifications about Local Plate restaurants, perks, and offers, including reminders based on your activity in the App (for example, if you haven't used your pass in a while)
• Personalize your experience within the App
• Analyze usage to improve the App
• Communicate with you about your membership
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

Data Storage & Security

Your data is stored securely using Supabase, a third-party database provider. Your session token is stored locally on your device to keep you signed in between sessions. We implement reasonable security measures to protect your information; however, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.

Subscription & Payments

If you subscribe to the Local Plate Community Pass ($5.99/month), payment is processed entirely by Apple through the App Store. Local Plate LLC does not collect, store, or have access to your payment card information. All billing is governed by Apple's terms of service. You can manage or cancel your subscription at any time through Settings → Apple ID → Subscriptions on your device.

Third-Party Services

The App integrates with the following third-party services:

• Supabase: Database and authentication
• Expo: Push notification delivery
• Apple App Store: Payment processing
• RevenueCat: Subscription management; receives your account ID and purchase history to confirm your Community Pass is active
• Google Workspace: Sending account emails (such as password reset codes) and other emails from Local Plate
• Apple Maps: Displays the map of partner restaurants. Map content is provided by Apple. If you allow location access, your position is shown on the map on your device; Local Plate does not receive or store it
• Third-party reservation platforms (OpenTable, Resy, etc.): When you tap a booking link, you are directed to a third-party platform governed by their own privacy policy

We are not responsible for the privacy practices of third-party services.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the App's services. If you request account deletion, we will delete your personal data within 30 days, except where retention is required by law. Restaurant partner sign-up records are kept as described in the Restaurant Partners section below.

Children's Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at business@localplate.app and we will take steps to delete such information.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of push notifications at any time through your device settings
• Opt out of promotional emails at any time by using the unsubscribe link in any marketing email or by contacting us
• Withdraw location access at any time through your device settings

To exercise any of these rights, contact us at business@localplate.app. We will respond within 30 days.

Restaurant Partners

This section applies to restaurants that use the Local Plate Partner app to manage their listing.

• Sign-Up Information: When you apply at localplate.app/join, we collect your restaurant’s name, address, neighborhood and menu link; the owner or main contact’s name, email address and mobile number; your first-visit perk; and a record of your electronic signature on the Restaurant Partner Agreement (the date and time, the IP address and device used, the agreement version, and the full signed text, which we also keep as a PDF).
• Account Information: Your Partner app login email address and password, which you create when you sign up. Our team can view your account login details so we can help with account access and support.
• Owner Contact Details: The owner or main contact’s name, email address and mobile number are kept private. They are used only by Local Plate for your account and billing, and are never shown to members.
• Restaurant Information: The details you add to your listing, such as your restaurant name, description, cuisine type, hours, phone number, signature dish, reservation platform, perk details, and photos. Your listing details and photos are shown publicly to Local Plate members in the App.
• Performance Insights: We show you totals of member activity at your restaurant, such as profile views, perk redemptions, and booking link taps. Partners see counts only — we do not share members’ names, email addresses, or other personal information with partner restaurants.
• Partner Billing: Partner subscriptions are paid through Stripe. Local Plate LLC does not receive or store your full payment card details.

We use partner information to operate your listing, provide your insights, manage your partnership, and contact you about your account. Your listing information is stored with Supabase, and you can request changes or deletion of your partner account at business@localplate.app.

How long we keep partner sign-up records: We keep every partner sign-up indefinitely as a business record, including your signed Restaurant Partner Agreement and its signature details, whether your sign-up is approved or declined and even after a partnership ends. We do this so there is always an accurate record of what was agreed to and when. If you would like us to review a request to remove your information, email business@localplate.app; we will remove what we are not required to keep for legal or record-keeping purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the App and updating the "last updated" date above. Your continued use of the App after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Local Plate LLC
business@localplate.app

By creating an account, you confirm that you are 13 years of age or older, that you have read and understood this Privacy Policy, and that you consent to the collection and use of your information as described above.